Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
5665 reviews 9.78 out of 10

CCTV down a well pipe

"They kept me informed about the visit and the engineer turned up when he said. The work was carried out efficiently and under difficult circumstances as there had been a flood and it was quite difficult to manoeuvre his equipment as there were obstacles all over the place. The engineer was friendly, informative and courteous. He explained what he was doing as he went along. The advice was sound even though he had never encountered the situation . The report was clear and straightforward . I found this a very pleasant firm. I wish they had the expertise to deal with the well, I'd use them."

Blocked external drain.

"Excellent professional service. Friendly guy who explained what he was doing. Cleared the drain with no hassle. Highly recommended, would hire again."

Drain clearance

"Happy Drains responded very quickly (next day) to our blocked external drain problem. They removed a small tree that was growing in the drain, and gave the drains a quick jet wash. Excellent service."

Blocked, full up double chamber sewer.

"Arrived as promised. Did the job 100%. Brilliant. Cleaned everything. Invoice as per phone quote. Very pleasant people. Recommend. Excellent."

Unblock drain

"Arrived when they said, fixed the blockage, cleared up around the manhole and left the area much cleaner then when they arrived, very polite, explain the issue and offered advices to prevent it happening again, what more can you ask for!"

Drain Blockage

"Our drain was blocked and it was terrible. Happy Drains technician came round same day and diagnosed the issue immediately, it was with the outside drain. He explained it all thoroughly but easy for us to understand. The drain was cleared and working in around 15 minutes. Very happy with price and workmanship, would thoroughly recommend Happy Drains to anyone with a blocked drain or for any other service they offer."

Clear blockage in drains

"Cleared blockage in drains. Very polite and efficient. Drains work perfectly two weeks later so job well done"

Clear blocked sewer drain

"I whole-heartedly recommend Happy Drains. My initial telephone contact was handled with speed, efficiency, courtesy and clarity. I was given a fixed price quotation and an estimate of the time when the work would be done - both were met. I thought that the problem was in a down pipe but it was actually in two manholes for the mains sewer, both of which were hidden from view, one under garden soil, the under under paving slabs and screed on a patio. Wayne, the service engineer, quickly got on with locating the manholes and clearing the blockage. He was cheerful, friendly and efficient."

We had a blocked loo.

"We called happy drains. Tommy arrived with 30 mins having called to say he was on his way. Super quick service, fixed the issue using cameras and power washing. Explained our problem. Cleaned up. Was super polite. Would highly recommend Tommy and happy drains."

Unblocking soil pipe

"The engineer that came out was very pleasant, got on with the job and was sorted very quickly , Would definitely have these people out again"

Blocked drain and toilet

"Really easy to organise and same day assistance. Very friendly, helpful people. Would definitely recommend and use them again!"

Clearing out Garden drain

"I tried clearing out myself but couldn't do it. I arranged a time for happy drains to visit, they came on time and cleared the drain very quickly with no mess. Would definately use them again"

Clearing blocked kitchen drain/pipework

"Damian was quick to attend and a pleasure to deal with. Will definitely use again."

Blocked main drain.

"Spoke to Jane at the reading branch at approx 10-30, told me the price before work started and Richard arrived approx 12 noon within an hour all cleared and flushed through. Richard was very professional in his work, and made sure all the hatches were battened down after he finished. Will recommend Happy Drains to everyone. The price is very resonable."

Outside drain blocked and overflowing.

"Happy Drains came when arranged, with a call ahead to give 30 minutes' notice of arrival. Their lovely gentleman assessed the blockage, explained what it was and how caused. And cleared it completely, in 15-20 minutes. He left the area 100% clean and tidy and finally, offered us some useful advice on managing the drain going forward. Could not have been a better customer experience and we'd recommend to anyone."

Clearing a blocked storm drain

"Happy Drains gave a very friendly and helpful service at a good price. They did the job efficiently and were happy to tell me how to prevent the problem in the future."

Blocked shower

"Very quick service. Young man was very helpful, and professional. Was very complimentary about how clean my pipes were. Problem was resolved very quickly and now all flowing well"

Identified a drain blockage which has previously gone unrecognised by other companies

"Great job. Problem identified Problem fixed Problem has stayed fixed All done very quickly by a lovely engineer at a reasonable price Very very happy and would highly recommend"

Drain Survey

"Fast, efficient, and competitively priced service. The team that carried out the drain survey was great and the service from the support office has been very helpful. I would highly recommend the Happy Drains team."

Blocked kitchen sink

"I can't speak highly enough for the service we received. Outstanding is an understatement and a 60 day guarantee. No fuss no panic and a very interesting plumber. They give u a price in advance so you know where u stand, and offered next day service. I would have to give them an 11 out 10."

Unblocking kitchen sink

"Great service. Very quick turn around (called at 09:30 and the plumber was on site at 12:00). Polite, and efficient. Got the job done in 40 mins. Would recommend."

Clear blocked Drain

"Nathan came to fix the drain. Investigated the problem, quickly establishing blocked main drain. Cleared that quickly enough, had a quick chat about best practice going forward. Charge was set fee as stated. No surprises on the day. Very easy to communicate with, would use again without question."

Drain unblocked

"The problem with the outside drain was soon sorted. The happy drains guy was very freindly and professional. I would recommend this company very much."

Unblocking sink

"The workman arrived on time, having given me a call 10 minutes before to say he was on his way. He was courteous and thorough - made sure the blockage was cleared and gave me advice on preventing a repeat. Would happily recommend"

Blocked drains and main chamber

"I'm really pleased to say that the work was carried by a really friendly and helpful gentleman, my apologies that I can't remember his name but I'm really happy with the services. Clean, neatly done and no time wasted either. Well done! Thank you again Regards"

Blocked external drain

"Rang at 09.00 this morning after realising there was a an issue. All sorted by 13.00. I was given a 4 hr window. They called 30 minutes before arriving as promised by the office. Cheery friendly engineer sorted the problem, explaining what would happen next, guarantees etc Checked all the drainage was work well before he left. Fast, friendly and efficient service. Thank you"

Unblocking Drain

"Arrived on time, very friendly. Unblocked drain in no time, left the property very tidy Would definitely recommend and use ourselves if needed again"

Blocked kitchen drain

"Kitchen drain had recently started blocking regularly and overflowing onto the pathway. Happy Drains rep arrived at time stated and cured the problem really quickly. Drain is now still clear and flowing as it should. Very happy"

Blocked drains.

"A very quick response to help us out. Very happy to recommend to anyone."

Clearing block soil drain

"The job was done within one hour of the call to Happy Drains and in a very professional manner. The cost was competitive when you consider how good the service was."

Blocked outside drain and slow draing toilet

"I called them in the morning and were around the same day to check on my blockage. I must admit I never expected that and Tommy managed to clear some of the problem and returned on Wed to finish it off as it was slightly more complex than anticipated. Amazing customer service, especially Tommy, he was always smiling even though he had a nasty job to deal with. I would highly recommend them to my neighbours and family which I already have done. Definitely would use them again if I have any more problems. Prices are good too. Great Job guys and Thank you for the 5* service."

Kitchen sink was unblocked

"Professional work, polite and thorough specialist. Flexible with time for me needs. Kent me informed about the exact time he is coming. Thank you very much for your help. Will recommend to friends"

Blocked toilet and main drain

"All cleared with speed and with an explanation what were the causes and how to avoid in the future in a friendly, professional way, Martin was brilliant and had a good sense of humour, too, he well earned his tea and biscuits."

Blocked bathroom sink

"The plumber was very polite, very efficient and very helpful. He was very respectful of the property and did an excellent job"

Unblocking drain

"Took only a few minutes to unblock. Minutes after the drain was unblocked I received the invoice which I paid online easily."

Cleaning drains for first time in 50 years

"I have never seen such good quality service from Brits - arrived on time, explained what they were doing and finished tidily and successfully in an hour."

Blocked drain

"Great service, quick and no mess. The chap was very polite and nothing too much trouble. Cleared the outside drain in minutes. Great value for money Would not hesitate to recommend Happy Drains Really pleased with the service, from booking the call to the home visit. Thank you"

Drain clearance

"Excellent and friendly communication from the office and from the person going the job. Quick, courteous and got everything sorted for me. Couldn't ask for more really, just professional, competent and happy to help."

Kitchen sink drain

"Tommy and Gordon arrived within one hour of my phone call and quickly got to the root of the problem, and proceeded to apply their plunger(s) and vac to ensure my blockage was cleared. They cleared up any mess, whilst fielding calls from head office, I imagine regarding same-day appointments. They even gave me some advice on my air-trap which I would quite like them to call me on, to make sure I understood them correctly! This problem had been concerning me for a few weeks, so these guys lifted my mood considerably after my property managers had prevaricated somewhat."

Drain unblocking

"Happy drains came out the next day after calling. Everyone we really with was polite and helpful. They managed to find the problem and fix it very quickly. They also gave advice on how to manage the problem in the future. Would definitely use them again."

My unhappy drain is now delightful

"My stinky drain, was a source of shame. Seems its leaves to blame, but Happy Drains came and now its new name is Delightful Drain!! Excellent service, from start to finish. Friendly, informative, efficient and I would highly recommend to anyone who also wants a delightful drain :)"

Blocked toilet and drain.

"Chap was punctual, polite and did a very thorough job. Would definitely recommend."

Kitchen Sink

"I'm delighted with my experience with Happy Drains Ltd. Their ability to provide same-day repairs at no additional cost was impressive, and their pricing was exceptionally reasonable. Tony, the plumber, completed the job promptly and demonstrated expertise in his work. He effortlessly unblocked our kitchen sink, leaving me as a satisfied customer. I wholeheartedly recommend their services!"

Cleared a blocked drain

"It was easy to get a quote and to book the job. Communication was excellent. I was phoned with confirmation of the booking and to give me a more accurate time slot on the day. I was sent a summary of the work and findings, including pictures. It was a great service."

Slow drains...

"Cleared the issue with slow drains... Don't have to stand in water during shower... And no longer anxious when flushing the loo"

Blocked drain from kitchen sink outlet outside.

"They were polite, professional, and explained what they were doing, why, and provided evidence of recovered blockage. A clean, tidy job."

Blocked drain

"Arrived on time. Very polite, resolved issue quickly and gave advice on how to avoid in the future"

Opened up drain inspection covers and unclogged a blockage 15 metres down the sewer.

"Quick response. Job done quickly and cleanly by friendly tech. Showed drain was cleared and undamaged using endoscope camera."

Unblocking the drain

"They cleared the drain, showed me how much was in the drain blocking it and told me some information about how it works which is helpful to avoid further blockages."

Unblocked drain

"This family duo Tommy and Gordon were polite, friendly and efficient in dealing with our blocked drain. They always explain what has happened , how they have cleared the problem and a few tips on preventative steps ."

Blocked drain and sink

"Called happy drains for emergency job The lovely Tommy was out within 20 mins of call and drains sink unblocked within hour with some great advice great service highly recommended"

Unblocking of below ground drainage

"Brilliant job well done by a great team. Super efficient, great value and awesome customer service by the engineer and the team at head office. Strongly recommend."

Unblocking an exterior drain

"Happy Drains arrived promptly and resolved the problem in a professional manner. The price of the work was clear, I was kept informed of what was happening at all times, and the company representative was courteous during his visit."

Drain issue

"I booked Happy drains as I were having issues with drainage in the toilet. They arrived very promptly and did a good job. Checked all the drains and the suround area Did a good job"

Unblocking shower drain pipe

"I had an excellent start to finish experience with Happy Drains and would use them again in the future."

Drainage issue

"Found the drain outside our kitchen window was blocked. I googled Checkatrade for a company in my area. I found Happy Drains and I must say their name is very apt as I was very happy to have found them. The person who took my call was very helpful and arranged for someone to attend that day. The engineer called ahead and gave me an accurate arrival time. When he arrived he was very efficient and was able to find the blockage and remove it. He made sure the area was clean afterwards. He is a credit to the company. I am very pleased with all aspects of the service."

Thank you!

"On time, efficient, friendly, knowledgable - and most importantly got rid of the blockage in our drain. I would definitely use again."

Drain totally blocked

"Happy Drains have been amazing from start to finish, the lady on the phone was super helpful and booked us in as soon as possible. She also gave us a quote on the phone and promised it was a set price which was great (I had to double check as it was almost half as much as another company's quote!) Our engineer rang half an hour before arrival as promised, was such a lovely guy I can't thank him enough for doing such a thorough job! He even spent time talking to our neighbours to check the blockage wasn't effecting their houses! 100% recommended"

Exterior drain investigation

"First class service, the person was very polite, clean and tidy. Showed me the video so I could see first hand what he was seeing."

Blocked drain

"Excellent service. Immediate and friendly client attention by phone. Appointment was booked to the next day, receiving a plumber call prior arrival. Plumber sorted the clog effectively in less than 30 min. Invoice link was sent to phone. All clear and quick. Would highly recommend."

Kitchen sink was blocked

"Great service, really friendly repairman who got the job done quickly and professionally. It was even a same day service, highly recommend."

Blocked kitchen sink and drain

"Called prior to arrival and on time. No messing about, strait onto job and after several attempts cleared stubborn blockage. Cleared up , quick effecient, came recommended , would use again. Price reasonable."

Badly blocked toilet and 1930's drain

"Excellent company! The job was very problematic, an upstairs toilet with low level drains from the 1930's, but they didn't give up until the difficult problem was fixed! Everything was left clean and in good working order. The workmen were fabulous and explained everything they were doing clearly at every stage. We wouldn't hesitate to recommend the whole team. They were a pleasure to have in the house! The final cost was very reasonable considering all the work that had to be done! It's no wonder they call themselves " Happy drains." From a very happy customer"

Blocked drain

"Very efficient, polite and reliable service. Also very reasonable prices."

Unblock storm drain

"Jason arrived within an hour and unblocked the drain which was packed with mud. He checked the manhole which was also packed with mud and advised to call Severn Trent. Jason was absolutely fantastic; his knowledge and workmanship was first class."

Blocked drains

"Arrived as planned - very helpful and gave us a lot of information about our joined drains with our neighbours"

Unblocked a nasty toilet. Used the jetting line to clear the drain's.

"The nice engineer had to lift the drain covers and jet the drains. Before removing the toilet and cleaning the pipes there to sort out blockage."

Blocked drain

"Tommy was excellent today. Patiently explained the issues, identified the problem, and even offered to speak to Thames Water for me which was a massive help. Genuinely excellent service all round"

Blocked drain

"Super service straight from the off, lady in the office called me back once I had left an email within minutes, guy turned up an hour and half later on a saturday!! was quite a severe blockage and he persevered and cleared it for me, He was polite and informative, well impressed with the service and value for money"

Out side drained blocked

"Excellent service from the initial call through to completion of the job. Arrived when they said they would. Cleared the blockage very quickly and left the area clean and tidy."

Blocked downstairs toilet

"Firstly, even getting a plumber for non-emergency work, at such short notice, felt like a Xmas miracle, but Happy Drains were there to help! From the moment they contacted me through Check a Trade, to the point the job was done I have been impressed. They were very accommodating on the phone, gave me a time slot and turned up next day. Called me 30 mins before arrival too. They dealt with my issue very professionally, were very helpful with advice and also friendly. The report with photos and invoice arrived via email after the job, which was simple to pay. Excellent service and I'd use again!"

Blocked sink.

"Arrived promptly and got the job done very quickly. Reasonably priced, no hidden costs and very polite."

Drain clearance

"Pub toilets had been failing to clear properly for a few weeks. Wayne from Happy Drains arrived on schedule, diagnosed the issue and cleared the blockage within an hour, ensuring that the complete run was clear of any further obstructions with his camera equipment. Not a pleasant job, but carried out with a smile, thanks."

Cleared drains brilliantly

"Tommy is really friendly, helpful and courteous. It's a pleasure dealing with him, second time now. If I need to be clearing drains again, he'll be my 'go-to man'."

Clearing blockage in drain

"Happy Drains sent someone round immediately, even though it wasn't an emergency and they swiftly diagnosed the problem and fixed it. Really fast and efficient service, polite and reliable. Really recommend!"

Clearing blocked shower drain

"I got a quick response to my request for help and the workman arrived prompted, was pleasant and friendly and resolved the problem quickly and for a fair price. Would recommend and would definitely use again."

Sink unblocked

"Excellent service. Plumber was with us in a few hours. Sorted the issue in 15 mins. Was polite, efficient."

Clearing blocked drain from bathroom.

"Team took the time to investigate the issue, review all possible causes and then identified the blockage and cleared it."

To unblock a blocked external drain at rear of property

"Absolutely fantastic service, arrived on time and carried out the work perfectly, would highly recommend"

Clearing a difficult to access drain

"Happy Drains rang 15 mins before they attended. The attendant was friendly and personable. He had to break the drain cover to access the years of fat and grease accumulated, due to the laying of a new drive blocking access to the grate. He had useful advice on keeping the drain clear in future and cleaned all the mess and took away. This was all done very quickly. A satisfied customer. Would recommend."

Sewer blocked

"Courteous chap turned up first thing the next day and quickly sorted the blockage. One of their simpler jobs, I'm sure, but I was pleased to get it sorted ASAP."

Blocked outside drain

"From the time of my first phone call that was answered very politely to completing the job which was done extremely well with a experienced worker I was very pleased with the outcome first class job done."

Unblocked external drain

"Unblocked our external drain. Prompt response and great customer service. Would recommend."

Unblocking sink

"Fast response, smooth communication, accommodating when I needed to reschedule for another day, friendly engineer who fixed my issue fast and well. Explained the issue and left the bathroom tidy. No complaints."

Drain clearing.

"I was delighted that my problem was dealt with so quickly The engineer was promt and polite, totally professional. The price quoted was the price invoiced, no silly ad ons. Great company to do business with and I have no hesitation in recommending their service. Sincere thanks."

Blocked stack

"Cannot compliment or recommend Tommy and Gordon highly enough. They were brilliant at working to find the problems and resolving them as quickly as possible. Multiple blockages requiring cameras and equipment I've not seen used before. Have already recommended to friends and family and will definitely use again if required. Having said that, after the thorough job they did I can't imagine we'll need to call them again anytime soon. Top drawer, A+ etc. Cheers guys"

Very efficient

"They contacted me the day prior and was able to issue me a quote. Very reasonably priced and efficient with scheduling me in so quickly. Would highly recommend and will be sharing contact details with the rest of the office if a blocked drain arises in another one of our HMO's"

Bathroom drain issue

"Easy to book, engineer kept me informed of his arrival time. Courteous and job done quickly. Payment mechanism was easy too."

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